Where the productivity is real, the professional obligations are unchanged, and the gap between those two facts is where firms get into trouble.
Firms are not struggling with whether AI works — they are struggling with where the productivity actually is, who checks the output, what to charge, and what happens to client confidences. The Institute exists to make those decisions legible before a firm has to make them under pressure.
Ten areas — from choosing tools and finding the productivity, through verification and governance, to what AI does to the business model. Written for the people who decide, not the people who build. Explore the areas.
ABA Formal Opinion 512 and the state guidance that followed it engage competence, confidentiality, communication, candour, supervision and fees. Knowing which applies to which decision is most of the work. Ask the Concierge.
The hard part is not the pilot. It is the policy, the review step, the pricing and the training that make adoption survive a busy month. Talk to the Institute.
Start a conversation with the AI Adoption Concierge. It will help you scope the decision in front of you — what to weigh, what the guidance says, and what other firms have found. It does not give legal or ethics advice, and it does not rank vendors. Choose an area to begin.
Some firms reach a point where the question is not which product to buy but how the firm should work — what the policy says, who reviews what, how the work is priced, and what has to change for any of it to hold. The Institute advises firm leadership on exactly that, independently of any vendor.
The questions below come before the practice areas do. If the answers are unsatisfying, nothing further down the page will help.
Describe where your firm is. The Institute will help you scope it — with no vendor to sell you and no process to enter.