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department of productivity & workflows

The gains are real. They are also not evenly distributed.

Some tasks compress by most of their duration. Others barely move, and a few get slower once verification is counted. Knowing which is which is the whole exercise.

begin here

Where is your firm?

Start a conversation with the AI Adoption Concierge, already scoped to productivity & workflows. Choose the question closest to yours, or describe your situation directly.

AI Adoption Conciergeproductivity & workflows · orientation, not legal or ethics advice
Pick a matter type your firm does often and tell me roughly how the work breaks down. I'll help you find which tasks compress and which will not.

Productivity claims in legal AI are usually stated as a single number, and a single number is the wrong shape for the answer. What actually happens is that a matter is made of many tasks, some of which compress dramatically and some of which do not compress at all — and the ones that do not tend to be the ones that determine how long the matter takes. First drafts get much faster. Reading and thinking about what the draft should say does not. Finding candidate authority gets much faster; confirming it says what you think does not. Firms that measure at the task level get useful, actionable numbers and can redesign the work around them. Firms that measure at the matter level get a disappointing number and conclude the technology does not work, which is the wrong conclusion drawn from real data.

specialization areas

Areas in this part of the practice.

The three places where the time actually is, and what happens to each.

methodology

How this department investigates.

How the Institute approaches productivity — task-level, measured, and honest about what did not move.

Task-level time mappingWhere the hours actually go on a matter, which is rarely where people assume.
Compressibility screeningWhich tasks are volume work and which are judgement. Only the first category compresses.
Full-task measurementTime to a usable result including verification — not time to first output.
Workflow redesignRearranging the sequence around what changed, rather than dropping a tool into the old one.
Reusable promptingTurning what worked once into something the whole team can run. Where most of the durable gain is.
Honest baselinesComparable prior matters, measured before adoption. Without one there is nothing to claim.
common questions

AI productivity in legal work — the questions firms ask.

What are the realistic gains?

Large on a narrow set of tasks and modest across a whole matter, which is why the headline figures and firms' lived experience diverge so often. First-draft production, document summarisation, initial research orientation and bulk review can compress by most of their duration. Reading, judgement, client communication, negotiation and verification barely move. Since a typical matter is a mix, the blended saving is usually well below the task-level maximum — and still worth having. The firms that are happiest with their results are the ones that expected this shape in advance.

Where do firms get the biggest wins?

High-volume, low-variance, well-specified tasks — the work that was tedious rather than difficult. Bulk document review, summarising large record sets, first drafts of routine documents, extracting structured information from many similar files. The common feature is that a competent person could do the task but it takes them a long time and the output is checkable. Where the task requires deciding what should happen rather than producing something, gains are much smaller regardless of the tool.

Can this make work slower?

Yes, in two identifiable situations, and both are avoidable once named. The first is a task that needed judgement more than production, where the lawyer now reads and corrects a plausible wrong answer instead of writing the right one — correcting a bad draft can take longer than drafting. The second is verification overhead exceeding the production saving, which happens on short tasks where checking costs nearly as much as doing. Both argue for choosing tasks deliberately rather than applying AI uniformly and hoping.

How should we measure it?

At the task level, on the full task, against a real baseline. Full task means to a usable, verified result — time-to-first-output is the number vendors quote and it is not the number that determines whether a matter finishes sooner. A real baseline means comparable prior work, ideally recorded before adoption, because retrospective estimates of how long things used to take are unreliable in a consistent and flattering direction. Small and rigorous beats large and impressionistic here.

Find where the time actually goes.

Describe a matter type. The Institute will help you find the tasks that compress.

AI adoption conciergeorientation · not legal or ethics advice
Pick a matter type your firm does often and tell me roughly how the work breaks down. I'll help you find which tasks compress and which will not.